Returns & Exchanges
At Roof Boxed, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your new fashion piece isn't the perfect fit, our streamlined process makes exchanges and refunds effortless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the original, unworn clothing in its protective packaging and include the packing slip provided in your confirmation email.
Attach the Shipping Label
Print the prepaid shipping label generated by our portal and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing